Southwest Florida's Premier Technical Support Company since 2005
Platinum Coast Technology
Local, Friendly, Dependable Service!
We are a local computer service and sales company specializing in friendly personalized technical support for small businesses and home users. We are pleased to come to you to get your computers and network back up and running the way they should. Our service area is Naples, Bonita Springs, Estero, Fort Myers, and Fort Myers Beach.
Should you prefer to bring your computer to us, our conveniently located, well stocked technical service center is ready to help! Most of our work is turned around by the next business day!
Platinum Coast Technology, your local computer store and support company since 2005!
Our certified technicians are prepared to handle server and workstation issues. Business is different now than it was 10 years ago and your network is essential to business. Modern technology allows you to effectively communicate with your customers, your supply chain and is necessary to compete in today's world.
Platinum Coast Technology is here to help you exceed the challenge. Our experienced team will come to your office and eliminate computer or network problems. We also offer technical phone support, remote support, IT staff vacation coverage, IT consulting and break/fix work everyday.
We partner with our clients from start to finish, focusing on their needs while producing new ideas, developing effective strategies and designing high quality and scalable solutions. Contact us to learn more.
Platinum Coast Technology Services
Platinum Coast Technology exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.
We come to you!
On Site Service for your business or home office
Platinum Coast Technology will send the best-qualified technician to your door as quickly as possible and eliminate computer or network problems. Our certified technicians are prepared to handle server and workstation issues. We pride ourselves on our ability to dispatch a computer repair technician quickly.
- Consultations and Strategy
- Server Upgrades and Maintenance
- Pro-active network management
- Network Installations, Support and Upgrades
- Router, Switches, and Wireless Access
- Firewalls and Security
- Preventative Maintenance
- Virus removal, protection, and updates
- Spyware and Adware removal
- Computer/Software Repair and Upgrades
- Software assistance and troubleshooting
- Data backup and Disaster Recovery Plans
- Network Installations, Support and Upgrades
Specialized Projects are Welcomed
Bring it to us and let us handle it!
Visit our Retail Store for Service Center Repairs
We service and repair all brands!
Apple, Dell, HP, Lenovo, custom built PCs, etc.
We maintain a large inventory of the most common items to ensure a fast turn around time.
All machines are evaluated before repaired so you know exactly what the repair will cost you, eliminating any surprises. We employ only the most qualified service technicians certified by Microsoft and CompTIA so you can rest assured that your PC is handled by professionals – not geeks.
We also offer a well stocked retail store.
New systems and accessories such as wireless keyboards, wireless mice, battery backups, web cameras, printers, scanners and more.
We carry a variety of networking equipment as well such as Routers, Network Switches, Patch Panels, Server Racks and Cabinets and more.
We are a Dell Premier Dealer and we partner with many computer manufacturers. If you have a brand preference let us know and we will be happy to assist you.
Get help now over the internet.
Secure On Demand Remote Support
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
Remote Support Guarantee
If we cannot solve your problem with our remote support tool and we have to come out, we will credit your Remote Support Fee towards your On Site Service call thereby making the remote support portion free.
Q: How does this service work?
A: Call our office and begin by speaking to one of our technicians. The technician will direct you to connect to the service. Once you connect, you are prompted to enter a code and when you do it will download a small plug in. Simply run that plug in, which allows your support representative to view your desktop and share control of your mouse and keyboard. At any time during a support session, you can take control of your computer just by moving your mouse. You will be in charge at all times.
The Ultimate in Business Support
We Believe in Maintenance
“Minutes of prevention could be worth hours of lost productivity”
Even the most sophisticated hardware and software require routine maintenance to keep computer and network systems running optimally. Vendors are continually releasing maintenance updates such as operating system corrections, firmware updates, software patches, virus definitions and security vulnerability patches. Performance degradation is usually a result of system saturation, fragmentation and misconfiguration caused by prolonged use. Platinum Coast Technology’s Maintenance specialists use the latest tools to proactively identify and correct existing and potential problems as well as optimize network performance.
Who We Are
Committed to Excellence
Platinum Coast Technology is a professional computer solutions and services firm founded on the idea of providing our clients with the very best in service and affordability. Our company specializes in providing comprehensive IT services and support such as network engineering, pro-active network management, home/office wireless network setup and more to the home and small to medium size business. We focus on providing excellent, dependable service thus allowing the business to concentrate on continued growth. We know you depend on technology for your business and it’s our job to understand that technology so you can depend on us!
Customers First is our primary focus. Unlike other companies who are only focused on their bottom line, we believe success only comes from continuing to provide quality and professional services to our customers over time. We want to make sure all your questions and concerns are addressed and your problems are resolved. Since opening our doors in 2005, we’re proud to say that each year we have a bigger list of returning and new clients, We are confident that once you try us out you will see the difference for yourself and continue to use us for all your IT needs.
Our team of experts is ready to help you develop strategies for not only surviving, but thriving in the future. Give us a call today to set up your first consultation.
I've used Platinum Coast Technology for many technology needs related to my business and for our home as well. Ray does a great job of translating your objectives to technology design and can help simplify technology as well. I've worked with Randy over the phone several times and one of the most impressive things about Platinum Coast Technology is how available they are for that "quick question" throughout the day. Typically the call is answered within 2-3 rings. This is especially appreciated for our business needs.
via Google Review
Very professional and helpful across all technology devices and programs! Thanks so much for your continued support throughout the years
Custom Painting Concepts
via Google Review
“Starting my own small business was really scary, but Platinum Coast Technology guided me on how to move forward without getting caught up in the details. I was very impressed with their professionalism and transparency throughout the consulting process.”