IT Buyer’s Guide – Platinum Coast Technology

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Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Say

★★★★★

Curtis worked very well with my wife who is inexperienced...

Curtis worked very well with my wife who is inexperienced with technology. He was very patient. Platinum Coast always does a nice job for a fair price.

Great service, always on time and they answer the phone...

Great service, always on time and they answer the phone every time we need them.

PCT revived an aged desktop for me, replacing the hard...

PCT revived an aged desktop for me, replacing the hard drive with a solid state item, then upgrading the outputs to provide a contemporary "Thunderbolt" USB-C to power and transmit data using a hub. When I messed up the final installation, Brandon made a house call, quickly identified what I'd messed up, and cheerfully set things right. Highly recommended.

I’ve been a customer of Platinum Coast Technology for years...

I’ve been a customer of Platinum Coast Technology for years and have nothing but great things to say. Friendly, professional and knowledgeable. Excellent company. Highly recommend.

Incredibly friendly and knowledgeable team. Highly recommend for all of...

Incredibly friendly and knowledgeable team. Highly recommend for all of your IT needs

DeAndre was fast, professional and friendly. Recommended.

(Translated by Google) Hello, excuse me, can this place fix...

(Translated by Google) Hello, excuse me, can this place fix a cell phone that turned off and wouldn't turn back on? (Original) A hola disculpen puede este lugar arreglar un celular q se me apago y ya no quiso prender

They are awesome at solving computer problems. Courteous, quick and...

They are awesome at solving computer problems. Courteous, quick and knowledgeable!

Fast personal expert precise! They are very helpful. They explain...

Fast personal expert precise! They are very helpful. They explain to you at your level..

Excellent customer service

We have used Platinum Coast Technology for about 15 years...

We have used Platinum Coast Technology for about 15 years to help us with IT upgrades and equipment compatibility issues. Always have had great service and results and will continue to call on them to help us out.

We are a dental specific IT company in Pennsylvania and...

We are a dental specific IT company in Pennsylvania and had the pleasure of working with Ray on a shared client. Ray was very helpful and we were very impressed with his knowledge and experience. I would recommend him him to anyone in the Florida region.