Cybersecurity Services That Reduce Risk and Disruption

Our cybersecurity services help Southwest Florida businesses protect systems, data, and employees through practical layers of defense. We combine ongoing monitoring, endpoint protection, patch management, email security, vulnerability scanning, and employee training based on your needs. You receive clear guidance from a local team that explains risks and recommendations in plain language.

Cyber Risks Grow When No One Owns the Details

Security incidents rarely begin with one dramatic failure. They often develop through missed updates, weak access practices, deceptive emails, or activity that goes unnoticed. Without consistent oversight, small gaps can expose sensitive data and interrupt daily operations.

Threats Go Unnoticed

Suspicious endpoint or network activity can remain hidden without active monitoring and detection. Delayed identification may give an attacker more time to disrupt systems or access data.

Updates Fall Behind

Unpatched operating systems and applications can leave known weaknesses open longer than necessary. Managing updates consistently helps reduce preventable exposure without placing the burden on employees.

Employees Face Deception

Phishing emails and other social engineering attempts target people as well as technology. Without clear training and effective email controls, one convincing message can create a serious business problem.

Recovery Remains Unclear

Security planning must account for what happens after an incident, not only how threats are blocked. Unclear response and recovery processes can increase downtime, confusion, and data-loss exposure.

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How Layered Cybersecurity Should Work

Effective cybersecurity brings preventive controls, ongoing visibility, and practical response planning together. Each layer addresses a different source of risk while giving leadership a clearer view of the organization’s security priorities. Our recommendations focus on meaningful improvements that support daily operations.

  • Managed Endpoint Protection

    Endpoint detection and response tools monitor workstations and servers for suspicious behavior. Central oversight helps our team investigate activity and take appropriate action when concerns appear.

  • Consistent Security Maintenance

    Patch management, vulnerability scanning, and system monitoring help identify weaknesses before they become urgent problems. We prioritize findings and explain the business impact behind recommended improvements.

  • Stronger Email and User Defenses

    Email security and security awareness training help employees recognize and avoid common attacks. These safeguards reduce reliance on any single technology or individual decision.

  • Clear Security Guidance

    We connect cybersecurity decisions to your operations, budget, and risk exposure. Business owners receive straightforward recommendations without having to interpret technical jargon or manage disconnected security tools.

Our IT Solutions & Services

Complete IT solutions designed to protect, support, and grow your business.
  • Apple Product Support

    When your Apple device is slowing you down, you want clear answers and dependable help. ...
    Explore Apple Product Support
  • Cloud Solutions

    Platinum Coast Technology helps Southwest Florida businesses use cloud technology to support reliable work from ...
    Explore Cloud Solutions
  • Cybersecurity Services

    Our cybersecurity services help Southwest Florida businesses protect systems, data, and employees through practical layers ...
    Explore Cybersecurity Services
  • Data Backup & Disaster Recovery Services

    Platinum Coast Technology helps Southwest Florida businesses protect essential data and prepare for disruptive events. ...
    Explore Data Backup & Disaster Recovery Services

Cybersecurity Services FAQs

We provide services such as endpoint detection and response, managed detection and response, email security, vulnerability scanning, dark web monitoring, security awareness training, firewall security, and backup monitoring. The appropriate mix depends on your systems, users, data, and current safeguards. We begin by reviewing your environment and identifying practical priorities.

Pricing depends on the number of users or devices, the safeguards selected, and the condition of your current environment. Available structures may include per-user, per-device, and project-based billing. Our complimentary one-hour consultation helps us understand your needs before we recommend scope and pricing.

We can help evaluate technology controls related to requirements such as HIPAA or PCI and recommend appropriate improvements. Cybersecurity services alone do not guarantee compliance because obligations also involve policies, procedures, documentation, and business practices. We explain the technical considerations clearly and help you address identified gaps.

Response depends on the nature of the issue, its urgency, and the services already in place. Our local team can provide remote support, on-site assistance across Southwest Florida, and service-center help in Bonita Springs. Managed monitoring can also improve visibility into suspicious activity before an employee reports a problem.

Onboarding begins with a review of your workstations, servers, network equipment, cloud services, security posture, and IT processes. We document key details, establish approved administrative access, and deploy the agreed monitoring and security tools. An onboarding review then confirms that services are functioning and explains how your team can request support.

We support small and mid-sized businesses, with a typical sweet spot of approximately small to medium sized businesses employees. Our clients include dental practices, medical offices, law firms, accounting firms, property management companies, and other professional service organizations. We can adjust recommendations for organizations with up to 150 employees based on their environment and needs.

What Our Clients Say

Curtis worked very well with my wife who is inexperienced...

Curtis worked very well with my wife who is inexperienced with technology. He was very patient. Platinum Coast always does a nice job for a fair price.
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Great service, always on time and they answer the phone...

Great service, always on time and they answer the phone every time we need them.
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PCT revived an aged desktop for me, replacing the hard...

PCT revived an aged desktop for me, replacing the hard drive with a solid state item, then upgrading the outputs to provide a contemporary "Thunderbolt" USB-C to power and transmit data using a hub. When I messed up the final installation, Brandon made a house call, quickly identified what I'd messed up, and cheerfully set things right. Highly recommended.
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I’ve been a customer of Platinum Coast Technology for years...

I’ve been a customer of Platinum Coast Technology for years and have nothing but great things to say. Friendly, professional and knowledgeable. Excellent company. Highly recommend.
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Incredibly friendly and knowledgeable team. Highly recommend for all of...

Incredibly friendly and knowledgeable team. Highly recommend for all of your IT needs
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DeAndre was fast, professional and friendly. Recommended.

DeAndre was fast, professional and friendly. Recommended.
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(Translated by Google) Hello, excuse me, can this place fix...

(Translated by Google) Hello, excuse me, can this place fix a cell phone that turned off and wouldn't turn back on? (Original) A hola disculpen puede este lugar arreglar un celular q se me apago y ya no quiso prender
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They are awesome at solving computer problems. Courteous, quick and...

They are awesome at solving computer problems. Courteous, quick and knowledgeable!
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Fast personal expert precise! They are very helpful. They explain...

Fast personal expert precise! They are very helpful. They explain to you at your level..
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Excellent customer service

Excellent customer service
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We have used Platinum Coast Technology for about 15 years...

We have used Platinum Coast Technology for about 15 years to help us with IT upgrades and equipment compatibility issues. Always have had great service and results and will continue to call on them to help us out.
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We are a dental specific IT company in Pennsylvania and...

We are a dental specific IT company in Pennsylvania and had the pleasure of working with Ray on a shared client. Ray was very helpful and we were very impressed with his knowledge and experience. I would recommend him him to anyone in the Florida region.
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Excellent service, Knowledgeable and efficient!

Excellent service, Knowledgeable and efficient!
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Randy is freaking great. Family needed 2 new laptops. A...

Randy is freaking great. Family needed 2 new laptops. A fresh Mac for work & social media, and a big rig PC that could handle heavy demands on apps, mostly from games. He listened to how we use our machines & was incredibly knowledgeable, providing detailed specifics on his recommendations. He repaired an ancient Mac, he recycled our spent electronics. FanTASTic service. Even spent the time setting up the new ones. After 3 visits now, Randy is our go-to techie. Cannot thank him enough! Thanks Randy! -Nick & Ma
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Thanks for your excellent assistance with getting a new laptop....

Thanks for your excellent assistance with getting a new laptop. You guys are the best.
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Great service as always. Thanks guys

Great service as always. Thanks guys
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As Always Fabulous service and advice.

As Always Fabulous service and advice.
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PCT Ray and Randy and all of their techs are...

PCT Ray and Randy and all of their techs are amazing with support, knowledge and quick service. I use the for my business and personal work. Highly recommend PCT.
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Friendly, knowledgeable, willing to look at all problems and was...

Friendly, knowledgeable, willing to look at all problems and was able to fix them!
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Simply the best place to take any computer issues. Honest,...

Simply the best place to take any computer issues. Honest, professional, knowledgeable, fair, and thoughtful. A place I could send my 75 year old aunt too and know she would be taken care of, no question!!
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EVERYTHING WAS GREAT BUT I NEED MORE HELP CAN'T FIND...

EVERYTHING WAS GREAT BUT I NEED MORE HELP CAN'T FIND SAVED EMAILS GOING FORWARD
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These guys are awesome! Had me up and running in...

These guys are awesome! Had me up and running in 10 minutes. Problem was likely self inflicted but nonetheless they didn’t charge me.
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Platinum Coast Tech, and particularly Randy Nedik are extremely efficient,...

Platinum Coast Tech, and particularly Randy Nedik are extremely efficient, knowledgeable, and reliable. I have used and recommended them to any one looking for quality computer assistance. 5 stars!
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Great job

Great job
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Retrieved lost data from my old hard drive, some of...

Retrieved lost data from my old hard drive, some of which is critical and unreplaceable. A big relief!
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Great service.

Great service.
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Awesome and professional and very knowledgeable about all computer stuff

Awesome and professional and very knowledgeable about all computer stuff
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Walked in asked for help. They diagnosed my computer called...

Walked in asked for help. They diagnosed my computer called when it was finished . Explained what was wrong with it. I went in the showed me everything that was Explained to me I bought a new tower from them and they set it all up for me. Very nice customer service, obviously know what they are doing great guys to work with. I would recommend them to anyone that is having problems with their computer.. and are reasonably priced for the work etc.
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Needed to move all data, files and programs to a...

Needed to move all data, files and programs to a new computer. Everything was done professionally, timely and at a reasonable price. GREAT JOB.
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All tech concerns were handled efficiently - great results. Platinum...

All tech concerns were handled efficiently - great results. Platinum is my Home for computer management.
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The team there is very helpful and knowledgeable. They fixed...

The team there is very helpful and knowledgeable. They fixed my issues and were easy to work with. Wendy
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I was a first time walk in customer and they...

I was a first time walk in customer and they treated me wonderful. They resolved my laptop issue quickly.
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PCT is the best!! Randy is always on point!!

PCT is the best!! Randy is always on point!!
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PCT does a great job for our practice! All the...

PCT does a great job for our practice! All the staff are very attentive. Josh is our main on-site IT genius. We appreciate all he does, and the attention we receive when we have an issue. Thank you PCT! Tracy R
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Ray is absolutely the best of the best! Going above...

Ray is absolutely the best of the best! Going above and beyond what was expected. Truly grateful for Ray and his entire team. Quick to help to make sure everything was resolved before exiting our call.
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There aren't enough words to describe how amazing Randy and...

There aren't enough words to describe how amazing Randy and the team are at Platinum Coast Tech. Super helpful, responsive and always resolves our issues. Just wonderful.
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Always pleasant, great knowledge, very attentive. I would highly recommend.

Always pleasant, great knowledge, very attentive. I would highly recommend.
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Definitely highly recommend this business for all your computer needs!...

Definitely highly recommend this business for all your computer needs! We've used them a few times and they are fast and very thorough!
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I arrived in Bonita to find that my laptop was...

I arrived in Bonita to find that my laptop was failing. Brandon, the tech at Platinum Coast, diagnosed the problem, wrote specifications down to help me buy a new laptop and transferred all my data according to the way I work in a personal consultation. Platinum is an amazing resource!!! Give Brandon a raise!
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PCT is a wonderful company to work with. Josh is...

PCT is a wonderful company to work with. Josh is hands-down the best IT guy to work with. He is extremely responsive and has great follow through. When I first started managing my current office things were a hot mess. Josh and Ray offered great solutions on networking, phone service, email service and domain hosting. They setup everything for me and made the transition smooth and seamless. I highly recommend them to anyone looking for an IT company to meet their business or personal needs.
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I work from home, and my main work PC went...

I work from home, and my main work PC went out without notice. PCT was able to diagnose & replace my power supply within an hour. Extremely helpful and knowledgeable. I would highly recommend. Thank you PCT. Update on 6/19/25: Returned to PCT due to some new issues. Once again was treated excellently by the staff, especially Randy and Joseph. Thank you so much guys. I can't recommend this company enough. They are deserving of your trust and confidence.
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A big "thank you" to Randy at Platinum Coast Technology,...

A big "thank you" to Randy at Platinum Coast Technology, for his time and dedicated assistance in the repair of my computer Microsoft issues! Thanks, Randy!
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Brought in my new lap top to transfer my data...

Brought in my new lap top to transfer my data and they made everything easy and convienent. Great attitude when I had addtional questions later. Personable and professional, my go to for computer needs.
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My wife and I are so thoroughly impressed with Brandon...

My wife and I are so thoroughly impressed with Brandon and his team! Brandon stayed in communication with us as they retrieved all our data and brought tremendous relief to a stressful event. They are the best!!
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These guys rock! Very professional and easy to work with....

These guys rock! Very professional and easy to work with. I highly recommend Ray and his team.
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We use PCT for our small business and I highly...

We use PCT for our small business and I highly recommend them. Randy is EXCELLENT and very patient when it comes to working with someone (me) that knows just enough to get myself in trouble! The whole team is very customer service oriented.
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Randy the best solution provider for my technology issues.

Randy the best solution provider for my technology issues.
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We have used Platinum for many many years and they...

We have used Platinum for many many years and they are absolutley the best in customer service. Randy and Ray are our go to guys. Always answer the phone and service is always prompt. We tried another company that offered "better" service and was greatly disappointed. We immediately called Randy back and started using Platinum Coast since then. I would give them a 6th star if it was possible. Highly Recommend this company.
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They are great. Finding a good network company is very...

They are great. Finding a good network company is very difficult. Most companies want to sell you a system that has a monthly service fee rather than fix the problem for a fraction of the cost. I highly recommend Ray Wood who is knowledgeable, efficient, and fair. Brian Crunch Fitness Center Southwest Florida.
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They are great people and very knowledgeable about computers. I...

They are great people and very knowledgeable about computers. I have never had a problem they couldn't fix in a billable hour. They can be reached over the phone and quickly handle a simple problem without charging ridiculous fees. These are the go-to guys for computer problems in the greater Naples area--believe me! David Griffith
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Ray and the team are awesome. Our company has used...

Ray and the team are awesome. Our company has used them forever. Very responsive.
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I am very happy with your service! You & your...

I am very happy with your service! You & your team alerted me within hours of my hardware problem & gave me some good advice for shopping for a replacement laptop. I am completely satisfied! When I have friends in need, I will refer them to you!
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I would highly recommend Ray Woods at Platinum Coast Technologies...

I would highly recommend Ray Woods at Platinum Coast Technologies for anybody with computer or technology problems. They handle things professionally and in a timely manner. Will be using them for all our maintenance needs.
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I would highly recommend Ray Woods at Platinum Coast Technologies...

I would highly recommend Ray Woods at Platinum Coast Technologies for anybody with computer or technology problems. They handle things professionally and in a timely manner. Will be using them for all our maintenance needs.
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I would highly recommend Platinum Coast Technology. Their service is...

I would highly recommend Platinum Coast Technology. Their service is Great and they get everything done in a very timely manner.
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Excellent service, professional & very reasonable.

Excellent service, professional & very reasonable.
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I've used Platinum Coast Technology for many technology needs related...

I've used Platinum Coast Technology for many technology needs related to my business and for our home as well. Ray does a great job of translating your objectives to technology design and can help simplify technology as well. I've worked with Randy over the phone several times and one of the most impressive things about Platinum Coast Technology is how available they are for that "quick question" throughout the day. Typically the call is answered within 2-3 rings. This is especially appreciated for our business needs.
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Very professional and helpful across all technology devices and programs!...

Very professional and helpful across all technology devices and programs! Thanks so much for your continued support throughout the years
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Quickly made a house call to fix a windows login...

Quickly made a house call to fix a windows login problem. Professional, courteous and saved me a long drive to fix a computer that I wasn't close to. Would highly recommend.
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The individuals that helped me were professional and honest. This...

The individuals that helped me were professional and honest. This company is not out to scam people nor do they try to upsell products that are unnecessary. They did more than I asked for and did not charge extra. There is a flat fee of $99.00/hour, which I would pay anytime to avoid going into a that big box store. Highly recommend this company!
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I cannot recommend Platinum Coast Technology highly enough! My Yoga...

I cannot recommend Platinum Coast Technology highly enough! My Yoga laptop was accidentally dropped and would no longer turn on. I first took it to Best Buy, where I was told they would have to ship it out for diagnosis, and I would have to pay fee just for that—not including any repair costs. Instead, I brought my laptop to Platinum Coast Technology. Brandon and Joe took a look at it, identified the problem, and had it working again in less than 20 minutes! I was amazed and incredibly happy. They were knowledgeable, honest, professional, and respectful of my time. Instead of an expensive and time-consuming process, they provided a fast, straightforward solution. If you need computer repairs or technical help, I highly recommend Platinum Coast Technology. They earned my trust, and I will definitely return for any future computer needs. Thank you, Brandon and Joe, for your outstanding service!
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Strengthen Your Business Cybersecurity

Call Platinum Coast Technology to discuss cybersecurity services for your business in Bonita Springs and throughout Southwest Florida. We will review your concerns, explain practical next steps, and help you build a layered approach that supports safer, more reliable operations.